Hidden Gems

We know that Bluewater offers an exceptional shopping experience to all our guests. But, even if you’re a seasoned visitor, we can still surprise you! To make sure you don’t miss a thing, here’s all of our hidden gems in one handy guide so you can make the most of every single moment at Bluewater...

Clarins Spa at John Lewis, Bluewater, Kent

Indulge at Bluewater

There’s nothing like treating yourself to a little bit of “me” time. And with two gorgeous spas on the lower level of John Lewis, you’re spoilt for choice. Did you know Clarins offers specialised beauty treatments? Using its best-selling and most-loved products and the power of Clarins Touch – a specialized and skillful massage – you can be sure to enjoy exceptional treatments for your face and body. You can also relax and indulge at the Elemis SpaPod - renowned by spa lovers worldwide, their treatments will leave you feeling fresh, rejuvenated and ready to hit the shops feeling fab.

If you’re looking for a quick pick-me-up, look no further than Nails Inc or Superdrug. Treat yourself to a manicure or pedicure from the award-winning beauty brand Nails Inc, where you can choose a range of gorgeous colours and shimmering effects. Alternatively, you can pop into Superdrug for an express beauty treatment on your eyebrows, eyelashes or nails. With no booking required, it’s the perfect pit-stop if you’re in need of a treat.

Don’t sweat it

Feeling uninspired by your usual workout? Visit Sweaty Betty for over 70 free classes a week including Pilates, Bootcamp and cardio classes, available throughout the week. If running’s more your thing, visit RunnersNeed for a weekly running club at 6.15pm every Wednesday. After your first three runs, you’ll be treated to an exclusive goody bag and a Just Run t-shirt for taking part. You can also earn exclusive rewards and collect stamps to spend in-store every time you run. Sounds good to us!

Suits You

Looking for the perfect fit? Altered States Tailors can help you with bespoke garment tailoring, alterations, repairs, measuring and more. With an extensive range of luxury materials and linings to choose from (from classic fabrics to the boldest designs), you won’t hesitate to find something that turns heads at your next big event.

Alternatively, you can give your favourite pieces a refresh with the dry-cleaning services available at the John Lewis Foodhall.

Struggling for outfit inspiration or just don’t know where to begin? Let Oasis and Topshop help you with a personal stylist. After an informal consultation, your very own stylist will help you find staple pieces as well as new trend gems that flatter your figure and make you feel great - on the inside as well as out!

Young Driver

If you’re 11 years or older, you can learn to drive right here! Bluewater is one of Young Driver's most popular venues with a great training area adjacent to the Blue multi-storey car park. Featuring give ways, T-junctions, a beginners’ area, and dedicated zones for parking and manoeuvres, you can give your budding little driver a real treat.

Relax and Unwind with our Nature Trail

Explore the beautiful parkland and lakes surrounding Bluewater. As you walk the 45-minute trail, you’ll discover The Bluewater Beach, The Mosaic Tunnel, a children's play area, an array of wildlife, our very own Swan Lake and information points telling you all about the environment around Bluewater.

Pick up a leaflet in the mall (available from the Concierge Desks) for directions and information about the trail, then head outside and follow the footprints. The leaflet has a fun activity sheet on the back - find all the answers as you walk through and take it back to a member of concierge to receive an extra special prize. Remember to keep an eye out for Sidney Squirrel who’s all set to help you on your way!

Baby Change and Family Facilities, Bluewater, Kent

Baby Facilities

Got a teeny-tiny shopper to bring with you to Bluewater? Don’t worry – we’ll make it easy with our accessible parent and child facilities. 

Take the lift to the upper level of the Welcome Halls for baby feeding and changing areas. You can also opt to use the parent and child rooms located in the Village toilet area (lower level). What’s more, in The Winter Garden you’ll find a wonderful space complete with a feeding room and bottle warming facilities. There is also a separate room for changing in this area. If you’re out and about, stores such as John Lewis and House of Fraser also provide baby feeding and changing rooms, so there’s always somewhere close by, wherever you are.

Rise and Shine

We’re pleased to work with The Carwash Company throughout our car parks at Bluewater. You can find them in the lower Guildhall Car Park (Red), lower Rose Gallery Car Park (Green) and lower Thames Walk Car Park (Blue). Prices start at just £9.95 to have your car cleaned while you relax and enjoy your shopping trip.

Chargebox mobile phone charging at Bluewater, Kent

Out of Battery?

Bluewater has three ChargeBox® phone charging stations in the mall, ideal for when your battery goes flat at the most inconvenient times. To use a ChargeBox® simply connect your phone, lock the compartment, take your key and relax. ChargeBox® supports most smartphones e.g. iPhone, Blackberry and Samsung, as well as many other brands that charge using the Apple USB and microUSB connectors. Hurrah!

Other Services


Kids Inc nursery provides childcare and education for babies and young children from the age of three months to five years. Located only a short walk from The Village and a short drive from Greenhithe Station, it’s the perfect place to let us look after your little ones. What’s more, Kids Inc are open all year round from 7.30am to 6.30pm, Monday to Friday (excluding Christmas week and bank holidays) so you don’t need to worry about finding childcare.


Play Areas

You’ve been shopping, and the kids now need somewhere to blow off some steam. We’ve plenty of room, with play areas located around Bluewater including Playland at the Winter Garden (located outside McDonald’s) and the Bluewater Play Area at The Village (located outside Zizzi’s). There’s also the climbing adventure trail and picnic area which can be found by following the path towards the parklands and lakes through the dazzling Mosaic Gallery Tunnel.


Passport Photo Booth

Need a passport photo? Find our facilities in the Winter Garden to print the photo you need, whether it’s for a passport, driving licence or just for fun!